Contact us

Questions about an order, the patches or a return? Send us a message below and a real person will reply within one working day, Monday to Friday.

To help us sort it faster, include:

  • Your order number (it starts with # and is in your confirmation email)
  • A photo, if something has arrived damaged

Prefer email? Write to info@seretic.co.uk. You can also message us on TikTok or Instagram at @sereticuk.

Looking for delivery times or returns? Most answers are in our help centre.